117bet Privacy Policy

1. Introduction

117bet (https://117bet.app) is a trusted online gaming platform for players in Bangladesh and around the world. We believe your privacy is a fundamental right. This Privacy Policy ("Policy") explains what information 117bet collects about you, how that information is used, and the steps we take to keep it safe.

By registering on or using the 117bet platform, you consent to this Privacy Policy. We never take your data lightly — every data point is a responsibility we take seriously.

2. What Information Do We Collect?

117bet only collects information that is necessary to provide its services. The details are broken down into three categories below:

a. Information You Provide Directly:

• Name, date of birth, and gender.
• Email address and mobile number.
• Residential address and country.
• National ID or passport details (for KYC verification).
• Payment method details (bKash number, bank account number, etc.).

b. Automatically Collected Information:

• IP address and device identifier information.
• Browser type, operating system, and device model.
• A log of which pages you have visited on the platform and when.
• Game session details — bet amounts, wins and losses history.
• Information collected through cookies and similar tracking technologies.

c. Information Received from Third Parties:

• Transaction confirmation data received via payment processors.
• Identity verification data from fraud prevention agencies.
• Compliance data to satisfy regulatory requirements.

3. How Do We Use Your Information?

117bet uses your information only for specific, legitimate purposes. We never use your data for unrelated activities without your consent. The primary uses are:

• Account Management: For registration, login, identity verification, and account security.
• Financial Transactions: For accepting deposits, processing withdrawals, and maintaining transaction records.
• Service Improvement: To analyze your usage patterns and improve your gaming experience.
• Promotional Communications: To send you bonuses, offers, and updates (you can turn this off at any time).
• Responsible Gaming: To detect unusual gaming patterns and provide timely support.
• Legal Compliance: To meet regulatory requirements and prevent money laundering.
• Fraud Prevention: To detect and prevent suspicious activity.

4. Do We Share Your Information?

117bet may share your information in limited, specific circumstances. Each instance of data sharing has a lawful basis:

• Payment Processor: Shared with bKash, Nagad, Rocket, and banks solely to process transactions.
• KYC Verification Providers: With licensed agencies for identity verification and age confirmation.
• IT & Cloud Partners: With trusted cloud service providers for secure platform operations.
• Regulatory Authority: With government or licensing authorities where legally required.
• Law Enforcement Agencies: In response to a court order or official government request.

5. Cookies & Tracking Technologies

117bet uses cookies on its website and app. Cookies are small text files stored in your browser that help improve your experience. The types of cookies we use:

• Essential Cookies: Required to maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences, language, and settings.
• Analytics Cookies: Used to understand how the platform is being used — you can opt out of this.
• Security Cookies: Used to detect fraud and prevent CSRF attacks.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect some platform features.

6. How Is Your Information Protected?

117bet uses industry-standard security technology to protect your information. Our security measures include:

• 256-Bit SSL/TLS Encryption: Banking-grade encryption applied to all data transmissions.
• AES-256 Storage Encryption: Sensitive data stored in our database is fully encrypted.
• Two-Factor Authentication (2FA): OTP and authenticator app support for account access.
• Regular Security Audits: Penetration testing conducted by third-party security specialists.
• Dedicated Firewall: Advanced firewall systems to protect against cyber attacks.
• Staff Training: Regular staff training on privacy regulations and compliance.

7. How Long Is Data Retained?

117bet does not retain your information longer than necessary. Data retention periods are as follows:

• Active Account Information: For as long as the account remains active.
• Transaction Records: Generally 5–7 years as required by law.
• KYC Documents: A minimum of 5 years after account closure (regulatory requirement).
• Log Files & Session Data: Typically 12 months.
• Marketing Communications Data: Deleted as soon as you opt out.

Any data beyond legal obligations is securely deleted.

8. Your Privacy Rights

117bet respects your data rights. You have the following rights:

9. Protection of Minors

117bet is strictly prohibited for anyone under 18. We do not collect data from minors or provide them with any services. Our protective measures:

• Date of birth is verified at the time of registration.
• Where necessary, age is verified through government-issued identification.
• If a user is found to be a minor, their account is suspended immediately.
• For information on parental control tools, visit our Responsible Gaming page.

10. Third-Party Services

117bet uses certain third-party services on its platform. These services have their own privacy policies. The partners we work with:

• Game Provider: Slots and Live Casino game providers can only access data required to operate the games.
• Payment Gateway: bKash, Nagad, and banking partners only receive the information necessary to complete transactions.
• Analytics Services: Our analytics partners use anonymized data only.

117bet binds all its third-party partners to data protection agreements and regularly verifies their compliance.

11. Changes to the Privacy Policy

117bet may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A clear notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated privacy team:

• Email: [email protected]
• Response Time: Within 30 Business Days
• Language: Support available in both Bengali and English

We take every privacy-related request seriously and aim to resolve it as quickly as possible.